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Assistant MICE Manager
12 July 2018
Asian Trails Thailand
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Effective and relationship-building communication with the overseas agents
Maintain and improve relationships with existing customers and look for opportunities to attract new clients
Preparation of creative and suitable presentations, itineraries and quotations
Handle the whole reservation process from enquiry to payment follow up
Maintain excellent supplier relationships and (re)negotiate the best possible ad-hoc rates
Coordinate with operations, escort site inspections and groups on spot, to ensure optimal on-the-ground handling
Source creative new MICE products and present these in a clear and informative way
Review and update current MICE presentation formats, product database, external communication and handling SOPs
Work closely with the MICE Manager and Managing Director / Deputy Managing Director in developing a fresh look and feel for the company’s MICE product
Take over the manager’s duties in terms of reporting and workload management whenever the MICE Manager is out of office.
Update the follow up master file at all times
Follow up payment for non-credit agents /overdue credit
Ensure that the supplier invoices are paid on time
Ensure that the payments are received within the given deadline
Minimum 3-5 year experience in a MICE environment
Fluent command of English and either Spanish or French – both verbally and in writing – is essential (additional languages are a definite advantage)
Relevant MICE market/product knowledge
Experienced in preparing MICE proposals
A creative mind-set and pro-active approach
Great communication and interpersonal skills
A think-out-of-the-box and hands-on attitude
Strong negotiation and presentation skills
Excellent command of Microsoft Office applications (Excel, Word, Outlook, PowerPoint) and excellent computing skills
Able to work under pressure, meet tight deadlines and work flexible hours during peak moments. A willingness to travel for work and spend time outside the office when required.
Able to delegate, cooperate and coordinate with all concerned persona and institutions within the travel industry.
Hardworking and friendly, service minded attitude.
Candidates must be detail-oriented and possess good negotiation skills.
A "Can Do" attitude and positive thinking that includes creative thinking is an asset
This position is open for foreign and Thai candidates.
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