Director of Tour Operations

Job Description

Well established and respected Edinburgh based UK Inbound Tour Operator seeks a Director of Tour Operations to manage the team responsible for all group tour operations from overseas markets to the UK. This would suit a candidate with experience of operating group volume business to the UK – anything from students to leisure tour series, specialist tours and incentives. As a senior member of the team you will report directly to the MD and liaise daily with other senior managers. 

A varied and busy role, responsibilities will include : 

  • Managing an operations team

  • Ensuring work loads and staff mentoring, training and development are managed

  • Ensure operational responsibility for all service delivery across the UK

  • Work closely with overseas based tour operators and travel agents

  • Participating in the senior management teams contribution of the overall company direction and strategy

  • Continuingly seek to develop and improve systems and processes across all operational areas

  • General staff management and associated administration

  • Attend major trade shows and workshops and other relevant events

  • Work closely with key tourism suppliers such a hotels, attractions, transport 

Director of Tour Operations must be able to demonstrate proven experience in : 

  • Working within UK group tour operations from the inbound market

  • Man management skills

  • Great knowledge of the UK as a destination

  • Proven organisational and administration skills

  • Fluency in English – a 2nd European language will be useful 

Successful Director of Tour Operations candidates will be contacted within 2  working days – we do not send CV’s to candidates without a discussion in detail about the company and the role to ensure this is the right opportunity for you . This award winning company is a leader in its field and has shown a continual growth in business over the years, and boasts a low turnover of staff. You will manage a professional and happy team and be part of a respected Management team. 

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