MICE Executive

Job Description

Overall responsibilities

  • Assisting and supporting the MICE Manager and other colleagues with preparing quotations, itineraries and reservations
  • Negotiation of MICE services in line with the requirements from the customer
  • Appropriate follow-up practices, including upselling of additional services
  • All accounting procedures for confirmed files: this include managing account payable and account receivable for confirmed files with the accounting department
  • Research and development of new products, venues and MICE related services
  • Foster good relationship to hotels/suppliers
  • Updating backend information of venues, suppliers, accommodation and other services, related for the MICE industry
  • Preparation of pre-event inspection trips for project managers
  • Work closely with colleagues from other departments and offices within the Asian Trails Thailand head office
  • Other tasks as assigned by the head of the department

Qualifications, skills and requirements

  • Bachelor Degree in the hospitality and tourism industry
  • Minimum 3 year experience in a travel & tourism company – experience in a similar position is a prerequisite
  • Excellent command of English – both verbally and in writing – is essential
  • Knowledge of Thailand and its destinations is a must
  • Able to delegate, cooperate and coordinate with all concerned person and institutions within the travel industry.
  • Experience with TOPAX software or equal is an advantage
  • Excellent command of Microsoft Office applications (Excel, Word, Outlook) and excellent computing skills
  • The ideal candidate must be detailed-orientated, service-minded, some experience in negotiations and have a drive to deliver exceeding expectations
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A "Can Do" attitude and positive thinking that includes creative thinking is an asset
  • This position is only open for Thai nationals