MICE Operations Manager

  • Job Reference: KN1655/2
  • Date Posted: 1 November 2018
  • Recruiter: Strong Recruitment
  • Website: http://www.strongrecruitment.co.uk
  • Location: London
  • Salary: £30,000 to £35,000
  • Sector: Tour Operators/Wholesale, Tourism Board
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

London based DMC (Destination Management Company) seeks a MICE Operations Manager to oversee their inbound UK Conference, Events and Incentive business.  As MICE Operations Manager, you will be overseeing all aspects of operations and managing a small team dedicated to handling MICE groups throughout the UK. This company has grown every year and it’s an exciting time to join. 

Key responsibilities will include : 

  • Managing a small team who handle international groups coming to the UK and Ireland for events, incentives and conference travel

  • Developing product ideas and training staff

  • Preparing complicated quotations and designing itineraries and events

  • Attending site inspections and attending fam trips to develop product knowledge

  • Being the point of contact for the company’s  key clients

  • Ensuring quality of service is maintained 

MICE Operations Manager candidates must have proven experience in : 

  • Developing tour quotations and itineraries of luxury and MICE travel

  • Strong product knowledge of the UK as a MICE destination

  • Man management skills

  • Ability to travel – in UK plus overseas travel to meet key clients

  • Be able to work under busy and sometimes stressful conditions

  • Be able to work outside normal office hours to attend d events and fam trips and go on site inspections 

MICE Operations Manager candidate will be offered a competitive salary, flexible office hours and be part of a growing business who boast a great reputation for customer service. 

Successful MICE Operations Manager candidates will be contacted within 2 working days – we will discuss the company and role to ensure this is the right opportunity for you – since 2001 we have helped many people find the right carere opportunity so we hope we can help you.

All candidates applications treated in confidence.