Reservation Consultant

  • Job Reference: Kn1579
  • Date Posted: 12 February 2018
  • Recruiter: Strong Recruitment
  • Website: http://www.strongrecruitment.co.uk
  • Location: London
  • Salary: £17,000 to £19,000
  • Sector: Tour Operators/Wholesale, Tourism, Tourism Board
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Reservations Consultant – award winning UK Inbound Tour Operator seeks an experienced VIP Reservations Consultant to join a happy and motivated team – a varied role, as VIP Reservations Consultant you will : 

  • Handle reservations enquiries from overseas tour operators who need your help to create interesting itineraries for tourists visiting the UK and Ireland

  • You will be making bookings at hotels, restaurants, driver guides, attractions, transport and sightseeing  and anything the clients wishes to see

  • You will be responsible for their VIP clients who book 4 and 5 star accommodation and need lots of research and product development support

  • Most of your clients will be from Canada and USA

  • Be responsible from the initial enquiry, produce a quotation, book all service, liaise regularly with the client and any queries whilst the client is travelling in the UK

  • Account managing key clients and developing long term relationships 

As VIP Reservations Consultant you must be able to demonstrate : 

  • At least 1 years reservations experience

  • some knowledge of the major cities and hotels in the UK

  • An interest in developing product

  • Great customer care skills

  • proven administration experience, good organisational skills and attention to detail 

The Company boast a low turnover of staff and a happy working environment. They offer some lovely benefits to recognise the staffs support – after a years service you get a free Oyster Card, they take the team away for a long weekend every year for a holiday, they treat their staff with respect and therefore have a low turnover of staff. They employ a lot of Europeans so languages are useful but not essential. 

VIP Reservations Consultant candidates will be contacted within 2 working days – we will arrange to meet you to discuss the role and company in full to ensure this is the right career move for you – since 2001 we have helped many people find the right role so we hope we can help you.