Senior Quote Specialist - Luxury Travel

Job Description

Overall Responsibilities

  • Responsible for the appropriate consultation to the final preparation of the more high-end customer requests. This involves all accounting and operational matters of all projects
  • Deliver competitive and attractive quotations and adhere to strict turnaround times including appropriate follow up standards on pending matters and the financials
  • Key in all services line in our reservation system and prepare all documents (such as itinerary and vouchers) to the operation department to handover to clients and guides and also send documents to hotels or suppliers concerned.
  • Other responsibilities as outlined by the department head

 Qualification

  • Successfully completed degree of international tourism.
  • Fluent command of English – both verbally and in writing – is essential (additional languages such as German are a definite advantage).
  • Minimum 5 year experience in a similar role on the same source markets with a proven track record on the high-end FIT Market.
  • Expert Thailand destination knowledge.
  • A creative mind-set and pro-active approach and able to translate this via appropriate communication and interpersonal skills.
  • A think-out-of-the-box and hands-on attitude.
  • Strong negotiation and presentation skills.
  • Excellent command of Microsoft Office applications (Excel, Word, Outlook) and excellent computing skills.
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak moments. A willingness to travel for work and spend time outside the office when required.
  • Able to delegate, cooperate and coordinate with all concerned persona and institutions within the travel industry.
  • Hardworking and friendly, service minded attitude.
  • Candidates must be detail-oriented and possess good negotiation skills.
  • A "Can Do" attitude and positive thinking that includes creative thinking is an asset