Special Interest Operations – Europe

Job Description

Special Interest OperationsOperations Executive – our client is a specialist European inbound tour operator, who handle group programmes on behalf of international travel trade clients particularly from Europe, the USA, New Zealand & Australia. They are best known for handling ad hoc special interest tours to Europe including a vast variety of themes including incentives, music, history, the arts, politics, gardens, architecture, religion, literature, university educational tours and performing choirs & orchestras to name but a very few.

This role will be to work with all markets, creating interesting itineraries and developing product ideas and operating groups for key clients and new clients alike to create a successful ad hoc or series tour & using your skills to maintain strong relationships with both clients & suppliers. Particular attention will need to be paid to time management, attention to detail, customer service and assuring that deadlines are met .

Responsibilities will include:

  • The handling of all types of general & special interest groups to the UK from the various markets, from the client enquiry stage, including costing, creating & writing of itineraries to operation of all services and final invoicing

  • Ensuring the tour is operated within budget

  • Researching special interests for specific client interests and developing new product ideas

  • Negotiating rates with suppliers including hotels, coaches, restaurants, guides, entertainment venues etc.

  • Building close working relationships with clients and suppliers

  • Attending workshops, site inspections and preparing and attending Fam. trips

Skills required :

  • Fluent English and one other European language : French or Spanish or Italian or Portuguese

  • Computer literacy – including Word and Excel

  • Good geographical knowledge of the UK and preferably Europe

  • Previous costing's & operations experience of the UK and preferably Europe

  • Tourplan – desirable

As Special Interest Operations Executive you will join a professional and friendly team who work in modern offices and the company boasts a really low turnover of staff. One of the reasons people stay is that the work is so interesting and varied. Preferred candidates will have a personal interest in the Arts especially music, and it’s a benefit if you sing, belong to a choir, or play a musical interest as many of the groups are music related.

Special Interest Operations Executives will be contacted within 2 days of receipt of CV – we will arrange to meet you to discuss the role and company  in detail to ensure it’s the right career move for you. Since 2001 we have helped many people find the right position – we look forward to helping you.